Our Reviews
Ordered a new Cupra Born from Pulman, service was first class, Rachael sorted the deal that beat all competition and kept us up to speed with the delivery. Car was collected from Joseph at Cupra who was excellent, highly recommended
Leased a Cupra Born
Fantastic service at Pulman Cupra in Sunderland... Rachael M was great, arranged my deal really quickly and easily and helped with my transition to electric.
Thanks so much, I absolutely love the car 😁
Leased a Cupra Born
Rachel Masterman was incredibly helpful and prompt in helping us choose and buy our new car. We are very happy with our new Cupra and delighted with the customer service.
Leased a Cupra Leon
Simon Ogg Collecting a new Skoda Enyaq from Rachael
Leased a Skoda Enyaq
Rachael Masterman from The Pulman Fleet was excellent - smooth transaction with no issues whatsoever. Even the after care was great. I will be continuing to lease from this company in future.
Leased a Cupra Tavascan
Liam explained the whole process, made it all super simple and delivered our new Cupra as agreed with no issues.
Leased a Cupra Tavascan
The whole experience from start to finish has been fantastic, and that is very much down to the care, professionalism, and support Rachel provided throughout. Rachel made everything feel easy and stress-free, which we truly appreciated.
We’ll certainly keep Rachel in mind and wouldn’t hesitate to recommend Rachel to friends, family, or colleagues. It’s rare to receive such personal and attentive service, and it definitely deserves to be recognised.Leased a Cupra Terramar
Jason Moran Just picked up our Enyaq today from Pulmans , Durham.
We had the pleasure of working with Liam during the sale & couldn’t be any happier with the experience, from the moment we placed our order he listened to what we wanted & guided us smoothly through the process.
Liam was incredibly knowledgeable about the vehicle & explained all the features.
Thanks to Liam we have drove away with a car we absolutely love & an experience that was smooth & stress free.
We highly recommend Pulman of Durham & Liam if you’re searching for a new vehicle - you will not be disappointed.Leased a Skoda Enyaq
John Davison Excellent experience with Skoda Pulman
I had a great quote from a broker and wondered if Skoda would match it. They offered me an even better deal and also had exceptional service from Rachael Masterman during the whole Skoda experience. Very happy indeed.
Leased a Skoda Enyaq
Steven Reiling Dealing with Rachael was more like dealing with a friend
We found that the quote from Pulman was better than we could find ourselves, Rachael Masterman
Business Development Manager at Cramlington dealt with us and always kept us in the loop and answered all my questions and I asked a lot, but always answered promptly.
Dealing with Rachael was more like dealing with a friend than someone working, always friendly and helpful.Leased a Skoda Elroq
Nichola Skelton Liam couldn't have been more helpful
I ABSOLUTELY LOVE my new car! And Liam couldn't have been more helpful in getting it for me and getting me on the road. Highly recommend. Will be back in 3 years 😁
Leased a Skoda Elroq
Rachael at Pulman fleet has been fantastic sorting out a lease and always very happy to help. Went for an Škoda elroq and we love the car. Easy and smooth process throughout and great rates too. Would recommend anyone thinking of leasing a car to make contact. Thank you
Leased a Skoda Elroq
I have recently taken delivery of a Skoda Enyak on contract hire and Simon has managed my order from start to finish.
He has made a potentially stressful and daunting process into an absolute pleasure.
He has maintained regular contact throughout the process and impressed me with his thoroughly pleasant and professional manner.
In my opinion Simon is a credit to your company and I hope you will pass on my appreciation for his fantastic customer service.
Leased a Skoda Enyaq
Great service and helpful staff. Rachel really helped us with the car order and all went as described. Highly recommended 👍
Leased a Skoda Enyaq